ESNW live with total solution from Bluace, ORTEC, and Sigmax

ESNW is the service and maintenance specialist for heating systems. With over 115 employees, they ensure that customers can enjoy their heating, hot water, or ventilation systems every day. Based in Alkmaar, the heating specialist looked for a new system for overall business operations.

The goal of this search: to serve customers even better, increase operational efficiency, and support employees with the best tools available. Ultimately, ESNW chose the comprehensive solution from Bluace, ORTEC, and Sigmax. This solution includes:

  • The industry-specific solution from Bluace based on the Microsoft Business Central and Microsoft Customer Service platform: A robust ERP system that streamlines and optimizes business processes.
  • ORTEC: Advanced scheduling software for efficient planning of technicians.
  • Sigmax Connect: The field service application that fully supports ESNW technicians in their work.

We look back on a great collaboration and are proud of the final result. Curious about what the Sigmax field service solution can mean for your field service?

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Sigmax successful case studies


Innovation through standardisation. That’s what ERP implementation partner Bluace stands for. Based on the Microsoft Dynamics 365 Business Central platform, the Rotterdam-based organisation helps service organisations digitise and standardise operating processes. In order to help organisations not just with an ERP system but also with the digital processing of service orders, Bluace set out to find a partner in the field of field service software. Sigmax turned out to be the perfect match.

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ORTEC has been a well known name in planning software for over 40 years. With 1,000 employees and offices worldwide in 13 countries, they are the experts in efficient planning. And optimal planning is essential for service organizations. That’s why Sigmax and ORTEC have been working together for over eleven years to achieve the same goal: to make service organizations work as efficiently as possible.

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Volta Limburg

With over 60 service technicians, energy supplier Volta Limburg ensures the daily warmth comfort of over 120,000 end customers. In order to move away from all paper forms, they sought software that could facilitate the transition to complete digitization. Sigmax’s field service software proved to be a perfect match.

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