How Sigmax empowers Microsoft Dynamics partners

Imagine this: you’re a Microsoft Dynamics partner, delivering seamless ERP implementations to your clients. The dashboards are polished, the workflows streamlined and yet, the same question keeps coming up: “Can you also help us improve our field service operations?”

Businesses today expect more than just ERP solutions, they want tools that enhance their operations end-to-end, from the back office to the field. They need solutions that address challenges and help their technicians perform better.

This is where Sigmax Connect steps in!

The challenge: addressing the top 3 field service obstacles

Field service organizations face a unique combination of hurdles that can derail even the best-laid plans. These are the top three:

• Adoption and ease of use
  Many solutions are too complex or not designed with technicians in mind, leading to low adoption rates and operational inefficiencies.
• Connectivity issues
  Poor or no internet access in the field often disrupts workflows, causing delays and incomplete data.
• First-time fix rates
  Technicians frequently face challenges such as missing parts, incomplete customer histories or unclear instructions, resulting in follow-up visits and frustrated customers.

For Microsoft Dynamics partners, these challenges present both a pain point and an opportunity. Crafting a custom solution is costly and time-intensive, but ignoring these needs can mean missed business potential.

The solution: Sigmax Connect | Your all-in-one field service toolbox

Sigmax Connect is more than just another software tool; it’s the key to unlocking efficiency, reliability and customer satisfaction for field service teams. Backed by 17 years of experience in the field service industry, our knowledge and standard solution have made an enormous impact, empowering businesses to seamlessly integrate ERP and field service processes. Fully integrated with Microsoft Dynamics 365 (Business Central, NAV, F&O and AX), Sigmax Connect bridges the gap between ERP and field service operations.

How Sigmax Connect solves the top challenges:

• Adoption and ease of use: intuitive workflows ensure technicians can complete tasks without errors. Conditional checklists, pre-filled materials and smart validation enhance usability.
• Connectivity: technicians work offline without disruptions, with all data syncing automatically once connectivity is restored.
• First-time fix rates: real-time inventory tracking, customer histories and smart notifications empower technicians to get the job done right the first time.

“Thanks to a partnership with Sigmax, we are now able to offer a comprehensive solution: Microsoft Business Central as ERP and Sigmax Connect as a field service solution. In the first year of our partnership, we immediately welcomed four new clients.”
— Mark Landman, Managing Partner | Bluace

The impact: results for you and your customers

For your customers:

• Improved efficiency: smart notifications reduce no-shows by 11%.
• Time saved: cycle-counting replaces full inventory checks, saving 2768 hours annually.
• Higher first-time-fix rates: technicians access real-time customer and inventory data, ensuring better service outcomes.

For you as a partner:

• New revenue streams: add field service solutions to your portfolio, creating upsell opportunities.
• No development costs: offer a proven, future-ready solution without building from scratch.
• Happier clients: deliver seamless ERP and field service integration that exceeds expectations.

The partnership: collaboration that delivers

At Sigmax, we believe in building partnerships that drive success. When you join our partner program, you gain:

• Dedicated support: a partner manager to guide you through sales, implementation and beyond.
• Co-marketing opportunities: webinars, joint campaigns, events and case studies to help you generate leads.
• Continuous innovation: our product evolves every two weeks, ensuring you stay ahead of client demands.

Your opportunity to grow

Imagine offering your clients a solution that enhances their field service operations while strengthening your portfolio. With Sigmax Connect, you’ll help your clients achieve operational exc1ellence while opening new revenue opportunities for your business.

This isn’t just an idea, it’s a proven reality.

👉 Become a Sigmax partner today!

Curious to see it in action? Request a demo and discover why Microsoft Dynamics partners across Europe trust Sigmax Connect to deliver results.