RET opts for Sigmax public transport software in a large-scale project

Validator software from Sigmax runs at 1700 new Conduent fare collection systems in buses and trams.

RET, the public transport company of the Rotterdam city region, is expanding the existing partnership with Sigmax through the commissioning of 1700 new chip card terminals. These so-called ‘validators’ from partner Conduent are pre-installed with Sigmax public transport software.

Next-gen public transport payment system
After the installation of these new terminals, RET increases possible payment methods. In addition to the well-known public transport chip card, travelers will soon also be able to use debit cards, barcodes or a smartphone (via NFC chip technology). “This next-generation fare collection technology will enhance our infrastructure, enabling us to offer our customers a better and more seamless experience right across the city of Rotterdam,” says Jolanda van Barneveld, Manager OV Chipkaart at RET.

No matter what form the ticket takes – paper, card or digital – the Conduent VPE 430 validator completes the validation in exactly the same way, using an innovative check-in/check-out experience. This results in faster handling and a uniform user experience. The terminal functions independently of other systems in a bus or tram and remains functional in case of  communication network downtime.

Monitoring and management of the 1700 terminals works remotely, via a Sigmax dashboard. Administrators can install updates over-the-air and make numerous configuration changes with this tool.

Availability: spring 2019
Installation of the new terminals in buses and trams of RET will take place in the second quarter of 2019. Sigmax has been supplying RET since 2009 with Trans Link Systems certified payment systems. Conduent Transportation is a leading provider of public transportation and mobility services, including electronic toll collection, parking management and advanced transit and security systems – offering automated and analytical and personalized services to government agencies and related users. The company has been supporting passengers for more than 40 years and is active in 27 countries

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