Connect Mobile

Growing towards an efficient field service organization? Discover Connect!

Connect Mobile, Sigmax’s comprehensive field service application.

Our workflow driven mobile application for handling all your field service processes. Due to its flexible structure, we support breakdown and scheduled maintenance, inspection, pick-up and delivery processes, among others.

By applying different functionalities we are able to model your process perfectly and offer you a total solution for your service employees with one application.

Always have the right information at hand with Connect.

With Connect Mobile, your field service employee is equipped with stable field service software. They can register their hours worked, book used materials and request a signature from your customer. Are you curious about the functionalities that will make your field service grow? Request a demo without any obligations below.

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The advantages of Connect:

  • Always work offline and never miss a work order
  • Work even faster thanks to integration with barcode scanners, mobile printers and print terminals
  • Integrates seamlessly with ERP systems such as Microsoft Dynamics Navision, SAP, Oracle, AFAS and Salesforce
  • From paper work order to predictive maintenance
  • Get full status information through the KPI dashboard
  • Make use of extensive reporting options and monitor your processes better
  • Gain insight into optimizations through analysis and you improve decision-making at both tactical and strategic level
  • From the cloud or an on-premises installation

Optimally secured

Connect is safe to use and easy to manage. All connections are encrypted, where high-class encryption is default for client databases. This ensures your service organization that the data is and remains in safe hands. Manage mobile devices safely in combination with Mobile Device Management (MDM). Connect works seamlessly together with software such as SOTI MobiControl, AirWatch, MobileIron and Samsung KNOX.

On-premise or via the cloud

Sigmax Connect offers flexibility in setup options. We implement our software as an on-premises solution using your own IT infrastructure or you can use Connect as a Sigmax cloud solution. Our environments are ISO 27001 and SOC2 certified. Also, we can assist you setting up in a safe and manageable platform for Connect. Our data center meets the most stringent requirements in terms of security, access and shielding.

Seamless integration

Sigmax Connect connects and integrates with your ERP and planning system, so that you can process information directly from the field. Follow in real-time where your service technicians are located, automatically update your time registrations and make sure your service technicians carry enough stock the next day.

Sigmax Connect integrates successfully with Aareon, AFAS, Centric, Microsoft Dynamics AX, Microsoft Dynamics NAV, SAP and many others.

Sigmax successful case studies

Carglass

Every day, 350 Carglass mechanics, from 58 branches and a mobile service, provide expert repairs and car windscreen replacements. To provide a fast service to customers across the country, Carglass digitised its service planning and work orders using the Field Service Suite.

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Duijvelaar Pompen

With over 335 employees and a production capacity of 100,000 pumps per year, Duijvelaar Pompen is the market leader in the field of centrifugal pumps and pressure boosting installations for drinking and process water applications. To ensure optimal service,  50 technicians of Duijvelaar Pompen have been using Connect, Sigmax’ field service software, for six years.

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Geas, Kemkens and Energiewacht Groep

Geas Energiewacht, Kemkens and Energiewacht Groep took the next step in automating the sales department and mobile working with Sigmax’s Field Mobility Suite. This enables the Field Service organisations to better respond to the changing needs of the customer and adapt the technicians’ tasks.

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