Arriva provides urban and regional public transport by bus, as well as regional train services in the Netherlands. You may have seen this operator’s logo in the provinces of Groningen, Friesland, Overijssel, Gelderland, and Limburg. Since May 2019, Arriva’s special enforcement officers (boa’s) have been working with OVPocket software from Sigmax Public Transport.
Every day, more than 250 enforcement officers on Arriva’s trains and buses use Sigmax software. In addition to checking travel tickets, enforcement in public transport is also part of their responsibilities. For example, some officers are authorized to issue fines for aggressive behavior on trains, using Sigmax’s OVPocket on their handheld devices. Inspections, fines, and official reports can all be handled within one integrated system.
